The South Africa Customer Experience Awards™ (SACXA™) is set to be an extraordinary event, marking the inaugural celebration of excellence in customer experience across industries ranging from banking, insurance, retail, hospitality, technology, mobile, logistics, and much more.
As the first of its kind, the SA Customer Experience Awards™ offers a unique opportunity for businesses to showcase their commitment to delivering exceptional customer experiences.
Why You Should Enter SA Customer Experience Awards!
Participating in the inaugural SACXA 2024 is not just about winning an award; it’s about positioning your brand as a pioneer in customer experience. Here are some compelling reasons to enter now, before the entry deadline on 31st October 2024:
1. Recognition and Prestige: Being a finalist or winner at the SACXA is a testament to your dedication to providing exceptional customer service. It enhances your brand’s reputation and sets you apart from the competition.
2. Networking Opportunities: The SACXA Awards Ceremony Gala Dinner brings together industry leaders, innovators, and influencers. It’s a perfect platform to network, exchange ideas, and form strategic partnerships.
3. Employee Motivation: Recognizing your team’s efforts in customer experience boosts morale and encourages them to continue striving for excellence.
4. Customer Trust: Winning or being shortlisted for an award signals to your customers that you are committed to providing the best possible experience, fostering trust and loyalty.
Get the early Bird Advantage – Submit an entry to the SA Customer Experience Awards before the 31st October 2024 and to take advantage of the early bird entry prices. Don’t wait until the last minute; give yourself the best chance to showcase your innovative strategies, dynamic cx treams and successful customer outcomes.
Important Dates to Remember:
– Awards Entry Deadline: 31st October 2024
– Awards Finalist Announcements: 8th November 2024
– SACXA Awards Ceremony Gala Dinner: 12th February 2025, Johannesburg
How to Enter
Entries for the inaugural SACXA 2024 are open until 31st October 2024. To participate, visit our www.sacxa.co.za to submit your entry. Ensure your submission highlights your innovative strategies, successful outcomes, and the positive impact on your customers.
The Grand Event
Mark your calendars for 12th February 2025, when the SACXA Awards Gala Dinner ceremony will take place in Johannesburg. This glamorous event will celebrate the finalists and winners in style, with a night of entertainment, networking, and celebration. Finalists will be announced on 8th November 2024, giving attendees ample time to prepare for the second stage of the awards, which includes the online presentation of their written entries on 5th February 2025.
Don’t miss this chance to be part of the inaugural South Africa Customer Experience Awards. Submit your entries by 31st October 2024 and join us in Johannesburg for an unforgettable evening on 12th February 2025.
For more information and to stay updated, follow us on our social media channels and visit ourwww.sacxa.co.za
MORE
“A Thrilling Celebration of Business Excellence in South Africa – The South Africa Customer Experience Awards ’24”
United Kingdom / South Africa – 1st June 2024
Awards International UK, in partnership with The Customer Experience Company South Africa, led by the esteemed Lynn Baker, is delighted to announce the launch of the South African edition of the globally renowned International Customer Experience Awards. This landmark event, the South Africa Customer Experience Awards ’24 (SACXA), promises to be a highlight of the year for Customer Experience, Marketing, and Technology professionals across the region. The theme for this year’s awards is “The Ultimate Customer Experience Accolade in SA.”
“We’re thrilled to bring the Customer Experience Awards to South Africa as a regional edition of the acclaimed International Customer Experience Awards. These awards will celebrate companies prioritizing customer experience and inspire others to elevate their standards,” said Ivana Kircanski, COO at Awards International UK.
Recognizing CX Excellence
The SACXA will honour and celebrate exceptional achievements in customer experience across South Africa’s diverse industries, including banking, insurance, retail, FMCG, hospitality, and more. In a market where customer experience drives business growth and success, these prestigious awards will spotlight and honor those who deliver unparalleled customer journeys.
Celebrating Innovation and Technology in the Delivery of Frictionless Online Experiences
The SACXA™24 will acknowledge companies, brands, and professionals committed to enhancing customer experiences through innovative technology applications combined with outstanding customer service delivered by well-trained, motivated, and committed people. By promoting customer experience as a key strategic driver of business success, the SACXA™24 urges organizations to elevate their customer interactions to world-class levels.
A distinguished panel of local and international judges, including industry experts and thought leaders, will evaluate entries based on innovation, creativity, and stakeholder engagement. Winners will be selected through a rigorous, tried and tested evaluation process, celebrating only the most exemplary efforts to enhance and deliver exceptional experiences.
Why Enter SACXA™24?
In today’s competitive landscape, customer experience is a critical differentiator. The SACXA provides a unique platform to honor organizations excelling in 16 diverse categories, covering both customer and employee experiences.
SACXA™24 – Awards Categories Include
– Best Customer Experience Strategy
– Best Customer-Centric Culture
– Best Use of Customer Insights & Feedback
– Best Digital Transformation
– Best Employee Experience
– Best Contact Centre
– Best Customer Service
– Best Loyalty Programme
– Customer Experience Team of the Year
– Customer Experience Leader of the Year and many more
“I am thrilled that Awards International has expanded into South Africa. This recognizes the growing significance of Customer Experience (CX) in Africa on the global stage. Having seen the remarkable growth of the CX industry, I believe it’s time for CX professionals to receive the accolades they deserve in this fast-paced and competitive field,” said Lynn Baker, Founder of The Customer Experience Company.
Don’t miss this incredible opportunity for networking and knowledge sharing with industry peers. Visit www.sacxa.co.za to download resources that will provide further information about the South Africa Customer Experience Awards. For more details on the South Africa Customer Experience Awards ’24, including categories, entry criteria, and sponsorship opportunities, visit www.sacxa.co.za
About Awards International
Awards International proudly organizes 16 global awards programs, focusing on knowledge sharing and professional networking. We celebrate our customers’ achievements, helping them grow both personally and professionally. Discover more at [Awards International](https://awardsinternational.com/).
